FAQ about logging in

At various places on the KVK website, you will find a button to log in with DigiD. If you click it, you get the choice of which way you want to log in. You can choose between the DigiD app and SMS verification. KVK uses DigiD to check your identity. This is so that we know for sure that it is you who is logging in.

With the DigiD app

Install the DigiD app on your mobile phone or tablet. The first time you use the app, you must choose a five-digit security code. Remember this code. Each time you use the DigiD app, you must type it in.

If you log in to KVK.nl using the DigiD app, our website will ask you for a four-letter code. Open the DigiD app on your phone or tablet, ask for such a code and enter these letters on KVK.nl. Then you have to click a button in the DigiD app to approve logging into KVK.nl. After that, you can continue on our website.

With SMS verification

Log in to the DigiD website using your DigiD username and password. There, add your mobile or landline number to your DigiD account and choose login with SMS verification.

If you log on to the KVK.nl website with DigiD, you choose 'With SMS verification'. DigiD will then immediately send you a code in a text message (on your mobile phone) or a spoken message (on your landline telephone). You use this code to log in to KVK.nl.

Apply for DigiD via www.digid.nl. You need your citizen server number (BSN) to apply.

Do you live outside the Netherlands and do not have a DigiD? Check which situation applies to you.

• I have Dutch nationality. You can apply for a DigiD. The DigiD website tells you how to do this.
• I do not have the Dutch nationality, but the nationality of a country within the European Economic Area (EEA). First register with the Non-Residents Records Database (RNI). After registration with the RNI, you will immediately receive a citizen service number (BSN) and can apply for a DigiD. The DigiD website tells you how to do this.
• I have a nationality outside the European Economic Area (EEA). Then you cannot use DigiD. Do you need a DigiD to make an appointment to register your sole proprietorship or general partnership (vof)? If so, please call 088-585 15 85.

Without DigiD, you can file documents on KVK.nl, such as financial statements or general terms and conditions. You can also view your public company details at KVK, or submit changes by post.

Filing documents

Filing is the official registration of documents, such as financial statements or general terms and conditions. You do not need DigiD for this.

To view KVK details

Without DigiD, you can view or request public business details from KVK:

• With KVK Bedrijvencheck (in Dutch) you can check your own or another company's public data. You log in to KVK Bedrijvencheck with an access code. Do you not have one? Request an access code from KVK.
• You can also order a paper extract or digital extract from the Business Register.

To report changes

You can also submit changes by post. Go to Report a change and select send by post when signing.

Why use DigiD?

For many actions on our website you need DigiD. We use DigiD to check your identity, so that we know for sure that it is you who is logging in.

Many activities on KVK.nl require you to log in with DigiD. Such as registering, reporting changes, making appointments, and requesting documents. You need to log in with DigiD to prove your identity. This ensures that only you can view or change your details.

Below are the most important activities on KVK.nl for which you need DigiD:

• Register
• Report a change
• View and update details for your eenmanszaak
• Report the details of UBOs
• View the details of UBOs
• Request or transfer an LEI
• Make an appointment

There are several reasons why you may see an error message when logging into DigiD,

The DigiD app disconnects if you are inactive for 15 minutes or more. Try to log in again.

Are you still unable to connect? Then go to the DigiD website for more information. There you can check if there is a problem. And you can read more about possible solutions.

If logging in with DigiD continues to fail, please see Logging in with DigiD app or Logging in with SMS verification.

Is it still not working? Watch the DigiD tutorial videos.

Request your access code directly (in Dutch). You need an access code to order products from the Business Register and to file your business’s annual accounts online.

Tip: you do not need an access code to order a paper or digital certified KVK extract. You can then pay directly via iDEAL or by credit card.

You can do this via our website (in Dutch). You can request several access codes for your company or organisation. You apply for the code per person. Each person can only have one access code. 

Choose the situation that applies to you below. We will then restore your access to the Business Register as soon as possible.

• I lost my password (in Dutch).
• I lost my access code. For your security, you can only request a new access code.
• I do not have an access code yet and want to request an access code.

If you cannot log in with your access code and password:

• Login and check that you have entered the access code correctly;
• check that Caps Lock is not on when you type your password;
• request a replacement password (in Dutch) and use it to log in.

If you get an error message or none of the above suggestions solve your problem, contact us.

The access code for the Business Register Online is free. You only pay for the products you order.

Filing annual accounts with an access code is free.

Request an access code

Check if the email is in your junk or spam folder. If you did not receive the email, contact us. We will re-send your password.

You will receive your password via email immediately after requesting an access code. You will receive your access code in a separate email or by post. This may take a few days.

We no longer use the name KVK services. Do you want to file financial statements and used KVK services to do so? Go to Log in and choose ‘Log in with email’ under ‘Filing financial statements’. Use your existing email address and password. 

Authorisations to file financial statements have not changed. 

Go to login and choose 'Register account'. 

• Log in with your email address and password.
• Choose ‘Settings’.
• On the ‘Settings’ page, under 'account', choose ‘Delete login details’.
• Confirm your choice by clicking 'Stop access'.
• Enter your password again.
• Click 'Stop access'  again.

Your account has now been deleted.